E-mail support
Turn incoming emails into clear, assigned tickets with automatic translation and complete context. Nothing gets lost and every request has an owner.
Features
Every support mode has its own place.
Choose a specific feature and see how it helps serve customers in their language—directly through your team, with AI, or by connecting both modes.
01
Live chat and real-time translation
Connect customers directly to your team and translate every message in both directions in real time.
View feature → 02Email and tickets
Incoming email, tickets, automatic translation, assignment and the complete request history in one place.
View feature → 03Data sources for AI
Connect an AI agent to a Google Merchant feed and your own questions and answers for use in customer conversations.
View feature → 04AI-to-human handoff
The AI agent hands a conversation to an operator with complete history or creates a ticket when the team is offline.
View feature →
Functions
Everything for international support in one system.
Translated live chat, an AI agent, data sources, tickets, email, statistics and API all work together. Your team keeps the full context and every customer gets help in their own language.
Live chat
Customers write naturally in their own language and your team answers in theirs. Translation happens instantly and invisibly on both sides.
Tickets
Email, live chat and tickets share one workspace. The team has the full context, answers faster and can serve more countries without additional local departments.
Translation at a new quality level
The latest AI models produce natural, context-aware and highly consistent translations that outperform traditional manual workflows in speed and, in everyday support, often in quality too.
Statistics
Statistics, notifications and ownership make it obvious what is waiting, what is resolved and where the team can improve.
API & Export
Connect euro.support with your e-shop, CRM or internal tools. Create, manage and export requests without locking your data into one system.
Included in every plan
Unlimited agents
Unlimited markets and languages
Unlimited websites and widgets
All platform features
euro.support
When every customer gets a fast, precise answer in their own language, trust, satisfaction and sales grow.
Give your team a platform that turns international customer communication into a strong, scalable advantage—not another operational burden.
Office
Budatínska 20, Bratislava, Slovakia
Phone Number
+421 904 897 103European Business Solutions s.r.o.
VAT: SK2121621689