Free
Free forever€00,00
/ monthlyFor testing AI support on your own data with one website.
AI conversations / month
100
Widgets / domains
1
Connected products
500
Conversation history
30 days
AI to human handoff
Pricing
Start free. Upgrade only when AI is handling more conversations and products.
The Free plan remains free forever. Paid plans increase AI capacity, connected products and domains—not access to the basic support tools.
Prices are shown excluding VAT
The “Incl. VAT” option adds the standard Slovak VAT rate of 23 % for guidance. All plans are billed in EUR only.
The Free plan stays free forever. No payment card required.
Included from the Free plan
Team members included
Live chat and tickets
Data sources and multilingual Q&A
AI to human handoff
Start
€29,00
/ monthlyFor a smaller shop or service that wants to automate the most common questions.
AI conversations / month
500
Widgets / domains
1
Connected products
5 000
Conversation history
3 months
AI to human handoff
Growth
Most popular€79,00
/ monthlyFor a growing business using AI as the daily first line of customer support.
AI conversations / month
2 000
Widgets / domains
3
Connected products
25 000
Conversation history
12 months
AI to human handoff
Scale
€199,00
/ monthlyFor multi-market businesses with larger catalogues and higher support volume.
AI conversations / month
6 000
Widgets / domains
10
Connected products
100 000
Conversation history
Unlimited
AI to human handoff
VAT depends on the customer’s country and tax status
Slovak customers are charged 23 % VAT. Businesses established in another EU member state with a valid foreign VAT number are generally not charged VAT and the reverse-charge mechanism applies. The VAT number and final tax treatment are verified during payment.
An AI conversation is one continuous customer session. Product limits refer to currently indexed catalogue items.
FAQ
Clear answers before you start.
Translated live chat, an AI agent, data sources, tickets, email, statistics and API all work together. Your team keeps the full context and every customer gets help in their own language.
Can I use euro.support without translations?
Yes. If customer and agent speak the same language, messages are not translated.
Can I use euro.support for multiple domains?
Absolutely. You can manage multiple domains and e-shops with one account. Each domain can have its own widget and default language.
Is AI translation reliable enough?
Yes. In everyday customer support, current AI models deliver natural, context-aware and highly consistent translations. They are faster than manual translation and, for common support communication, often more accurate because terminology and tone stay uniform.
What happens when the customer asks for a human?
OpenAI function calling triggers the same server-side handoff as the live-support button. If an agent is online, the chat enters the queue. If not, the customer can create a ticket.
How do I provide data without building an API?
For products, you can add the URL of a Google Merchant feed. For policies, services and procedures, you can create your own questions and answers directly in the administration.
How is the new pricing calculated?
The plan is based on monthly AI conversations, the number of connected products and widgets. Live chat, tickets and team members are included without token or translated-character calculations.
euro.support
When every customer gets a fast, precise answer in their own language, trust, satisfaction and sales grow.
Give your team a platform that turns international customer communication into a strong, scalable advantage—not another operational burden.
Office
Budatínska 20, Bratislava, Slovakia
Phone Number
+421 904 897 103European Business Solutions s.r.o.
VAT: SK2121621689