Email becomes a ticket
Every incoming message creates a traceable request that can be assigned, followed and closed.
Email and tickets
Email and tickets in one support workflow.
Support messages become organized requests with an owner, status and history. The team sees what is waiting for an answer, and customers receive communication in their language.
Translation without losing the original
The team works with translated content and can view the original when needed. The reply is delivered in the customer’s language.
Assignment and shared context
Status, owner and the entire conversation are visible in one place, preventing requests from being duplicated or lost.
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No request gets lost.
Live chat, email and tickets can continue in one process. The team knows who owns each case, what the customer has already written and which step follows.
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When every customer gets a fast, precise answer in their own language, trust, satisfaction and sales grow.
Give your team a platform that turns international customer communication into a strong, scalable advantage—not another operational burden.
Office
Budatínska 20, Bratislava, Slovakia
Phone Number
+421 904 897 103European Business Solutions s.r.o.
VAT: SK2121621689