Overview
See total, open and closed conversations together with AI activity and the development of support volume.
Clear statistics connect overall performance, channel activity, AI automation and team workload for the selected period.
See total, open and closed conversations together with AI activity and the development of support volume.
Compare chats and tickets, monitor their statuses and understand which customer languages occur most often.
Track AI conversations, replies, human handoffs, translated messages and credits used by support communication.
Review team availability and the number of chats, tickets, open requests and completed requests per agent.
Choose the last week, month or year and see channels, AI and the human team in one consistent context.
Connect your channels and use statistics to see workload, automation and team activity without manual reporting.
Office
Budatínska 20, Bratislava, Slovakia
Phone Number
+421 904 897 103European Business Solutions s.r.o.
VAT: SK2121621689