Statistics

Know what is happening in support without assembling reports by hand.

Clear statistics connect overall performance, channel activity, AI automation and team workload for the selected period.

01

Overview

See total, open and closed conversations together with AI activity and the development of support volume.

02

Support activity

Compare chats and tickets, monitor their statuses and understand which customer languages occur most often.

03

AI and automation

Track AI conversations, replies, human handoffs, translated messages and credits used by support communication.

04

Team performance

Review team availability and the number of chats, tickets, open requests and completed requests per agent.

euro.support

Turn daily support activity into a clear operational overview.

Choose the last week, month or year and see channels, AI and the human team in one consistent context.

euro.support

Start measuring multilingual support in one place.

Connect your channels and use statistics to see workload, automation and team activity without manual reporting.

Office

Budatínska 20, Bratislava, Slovakia

Phone Number

+421 904 897 103

European Business Solutions s.r.o.

VAT: SK2121621689