Live chat and tickets. Two equal support channels.
powered by AI
Live chat, email ticket or AI agent—always in the customer’s language
Customers use live chat or email in their own language. AI translates, answers from your data, calls API functions and brings in your team when needed.
euro.support combines live chat, email ticketing and AI agents. OpenAI translates customer communication, answers from your data and hands complex requests to your team with their context intact.
Live chat connects customers directly with your team and translates both sides in real time. Quick replies speed up recurring communication, while incoming emails are checked for spam, translated and converted into assigned tickets.
Explore international supportThe agent answers from product feeds and verified questions, calls only the API functions assigned to it and hands the complete context to your live team at the right moment.
Explore AI agentsTry the platform for 30 days. Plans differ only by OpenAI-translated characters, AI conversations, indexed products and ticket email mailboxes; all functions remain available.
View pricingThe multilingual workflow connects verified knowledge, your API and daily support operations. You decide which function each agent may call, while sensitive actions and escalation remain controlled.
Connect Shopify or a custom HTTPS API and assign individual functions to selected agents. Orders, tracking and inventory are read immediately; a sensitive action such as cancellation requires explicit confirmation.
Explore agent API functionsIndex public or protected Merchant feeds and multilingual verified questions and answers. Each widget and AI agent uses only the knowledge assigned to it.
Explore data sourcesAI ticket categories, spam checks, quick replies, AI history and a categorized help center give operators a clear workflow from the first message to resolution.
See all featuresFor every website and market, choose whether the widget connects customers directly with your team, lets AI answer from your data, or combines both modes. Every conversation stays in the customer’s language.
Customers write in their own language while operators answer in theirs. The widget translates both sides in real time.
The agent answers instantly from assigned data sources, such as a product feed and your own questions and answers.
When AI needs help or the customer asks for a person, it connects the chat to your team and passes on the full context.
Live chat, email tickets and an AI agent in one multilingual support platform.
Statistics combine conversation volume, statuses, customer languages, AI outcomes and team workload in one clear presentation.
Explore statistics →Businesses use euro.support to keep international customer communication in one place and let one team serve several markets.
“Instead of combining several separate tools, we now have everything in one platform. Communication across countries is faster and clearer, and our team works much more efficiently.
We support every country from one place. The team works comfortably, customers receive quick answers, and foreign markets are as easy to serve as our domestic market.
We handle every message in one system, answer without unnecessary delays, and always know what has already been resolved.
Give your team a platform that turns international customer communication into a strong, scalable advantage—not another operational burden.
Office
Budatínska 20, Bratislava, Slovakia
Phone Number
+421 904 897 103European Business Solutions s.r.o.
VAT: SK2121621689